3 posty z tagiem "articles-in-english"

In 2023, the Technical Writing Team at Hitachi Energy in Kraków participated in District C, a project run by the University of North Carolina Wilmington (UNCW) to inspire the next generation of energy professionals. This project was a perfect storm of teamwork, where the Hitachi Energy employees gave the students the glimpses of the day-to-day experiences of documentation developers. The collaboration provided valuable insights into technical writing, cross-cultural teamwork, and continuous improvement, which makes this story a compelling read for those interested in education, design thinking, or professional development.

Many people ask me, "What are the best resources available to help tech writers upskill in an AI world"?

You might be surprised to hear my usual answer, "I don't know."

Of course, I could shamelessly promote my newsletter Cyborg's Writing or my prompt engineering course with Firehead Digital Communications, but that seems self-serving... and doesn't really answer the question.

The Journey​

I have been a developer for more than 20 years and a technical writer for even longer. One of the first commercial software applications I built was a mobile airline booking, payment, and travel management app. To create a viable mobile help system required me to design on-screen real-time help, focused on the specific task a user was performing. This included tooltips for each task and each screen element. With limited screen real estate and limited device memory, tooltips had to be hyper focused and effective. My journey into context sensitive help (CSH) had begun.