Oferta pracy: Technical Writer (Synerise)

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Synerise, a leader in marketing cloud technology, is looking for a Technical Writer to join a fast-growing, talented team of 100+ in Kraków and Warsaw. We carry out projects in the field of Big Data and Machine Learning. We create a comprehensive marketing intelligence platform that combines both offline and online worlds. It is a powerful and intuitive marketing tool which uses artificial intelligence, semantic web, predictive analysis, machine learning and marketing automation to better understand customers.

Responsibilities include:

  • creating and maintaining software documentation, user manuals, API and other technical documentation
  • collaborating with testers and developers to learn about the product
  • collaborating with DevOps experts to establish and maintain a robust documentation infrastructure
  • working as an integral part of an agile team
  • implementing good practices in the field of creating documentation
  • ensuring linguistic correctness of all documentation deliverables
  • contributing your perspective to improve the user experience of the software and documentation
  • supporting developers in ensuring linguistic correctness of the software

Expectations for candidates:

  • at least 2 years’ experience in a similar position
  • excellent English-language skills (both spoken and written) – minimum C1 level
  • excellent writing, proofreading and editing skills with attention to detail
  • excellent interpersonal skills
  • ability to quickly learn new technologies in a fast-paced environment
  • ability to explain a topic in a clear and concise way
  • understanding of software development life cycle
  • strong computer and technical skills with at least basic technical IT knowledge
  • familiarity with help authoring tools (e.g., MadCap Flare)
  • knowledge of version control systems (e.g., Git)
  • knowledge of issue tracking software (e.g., JIRA)
  • basic knowledge of XML, HTML and CSS

Your assets

  • experience in working in a digital marketing or software development environment
  • familiarity with Confluence
  • formal technical communication certification (e.g., ITCQF)

In return, we offer:

  • opportunity for professional development and a chance to take part in a strategic and ambitious Big Data-related project utilizing new technologies
  • opportunity to learn from and work with seasoned Ops team with extensive professional experience
  • learn Scrum and DevOps philosophies and metodologies
  • hardware and software chosen by you
  • flexible working hours – you can start your work between 7 and 10AM
  • work in a friendly team in great atmosphere – we guarantee that you will come to work with a smile everyday
  • competitive salary appropriate to your skills and knowledge
  • medical health care

Please send your CV to careers@synerise.com. In the title please write the name of the position.
In your application please include the following statement „I hereby give my consent to the processing of my personal data which are necessary to the Personal Data Administrator for the purpose of the recruitment process.”